Terms of Use

Acceptance of Terms of Use: By accessing and using the Website (the "Site") you agree to be bound by the following Terms of Use and all terms and conditions contained and/or referenced herein or any additional terms and conditions set forth on this Site and all such terms shall be deemed accepted by you. If you do NOT agree to all these Terms of Use, you should NOT use this Site. If you do not agree to any additional specific terms which apply to particular Content (as defined below) or to particular transactions concluded through this Site, then you should NOT use the part of the Site which contains such Content or through which such transactions may be concluded and you should not use such Content or conclude such transactions.

These Terms of Use may be amended by at any time. Such amended Terms of Use shall be effective upon posting on this Site. Please check the Terms of Use published on this Site regularly to ensure that you are aware of all terms governing your use of this Site. Other web sites may have their own terms of use which apply to such web sites. Also, specific terms and conditions may apply to specific content, products, materials, services or information contained on or available through this Site (the "Content") or transactions concluded through this Site. Such specific terms may be in addition to these Terms of Use or, where inconsistent with these Terms of Use, only to the extent the content or intent of such specific terms is inconsistent with these Terms of Use, such specific terms will supersede these Terms of Use.

M7 reserves the right to make changes or updates with respect to or in the Content of the Site or the format thereof at any time without notice. reserves the right to terminate or restrict access to the Site for any reason whatsoever at its sole discretion.

Terms and Conditions:

Changes and cancellations for sedans, SUVs, and vans require 2 hours advance notice locally or can be made within 4 hours nationally by calling M7 at 800-562-8808. Motor coaches and limousines require 48 hours advance notice by calling M7 at 800-562-8808.
M7 monitors all commercial airline arrivals. A 30-minute grace period is allowed on all domestic arrivals and 60 minutes on all international arrivals. After the grace period, waiting time charges will apply. Waiting time charges are accrued in quarter hour increments, based on the vehicle's hourly rate.
A 15-minute grace period is allowed on pick-ups other than at an airport. After the grace period, waiting time charges will apply. Waiting time charges are accrued in quarter hour increments, based on the vehicle's hourly rate.
Full fare (including a 20% gratuity) will be billed for late cancellations. If you cannot locate your driver, please call M7 at 800-562-8808, or 781-345-9800 for calls outside the U.S. and Canada. To avoid being billed as a no-show, we advise you not to leave your location without contacting M7.
Rates are subject to change without notice. M7 is not responsible for services delayed or not rendered due to weather or other circumstances beyond its control.
RATE ESTIMATE: The rate presented to you prior to your trip is an initial estimate of the cost of service as reserved. Wait time, taxes, extra stops, or additional services may change your rate.

Use of Customer Online Services: The Site is provided solely for assisting M7's customers in making legitimate reservations, retrieving online ride receipts or otherwise transacting business with M7, and for no other purposes. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others, including without limitation, minors living with you). You agree to supervise all usage by minors of the Site under your name or account. You also warrant that all information supplied by you or members of your household in using the Site is true and accurate. You understand that overuse or abuse of the reservation request facilities of the Site may result in your being denied access to such facilities.

Secure and Lawful Use: You agree to comply with and abide by any security measures or systems implemented from time to time by in connection with the Site, including but not limited to passwords or encryption mechanisms (such as digital certificates). As a condition of your use of the Site, you also warrant to that you will not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. will fully cooperate with any law enforcement authorities or court order requesting or directing to disclose the identity of anyone posting such information or materials.

Disclaimers: Although care has been taken to ensure the accuracy of the information on this Site, assumes no responsibility therefore. ALL CONTENT IS PROVIDED "AS IS" AND "AS AVAILABLE." HEREBY EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AS TO THE OPERATION OF THIS SITE OR THE CONTENT. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF THIS SITE. YOU ACKNOWLEDGE ANY INFORMATION SENT MAY BE INTERCEPTED. DOES NOT WARRANT THAT THE SITE OR THE SERVERS WHICH MAKE THIS SITE AVAILABLE OR ELECTRONIC COMMUNICATIONS SENT BY ARE FREE FROM VIRUSES OR ANY OTHER HARMFUL ELEMENTS.

IN NO EVENT SHALL OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, CONTRACT, REVENUE, DATA, INFORMATION OR BUSINESS INTERRUPTION) RESULTING FROM, ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THIS SITE OR THE CONTENT, EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ANY ACTION BROUGHT AGAINST PERTAINING TO OR IN CONNECTION WITH THIS SITE MUST BE COMMENCED AND NOTIFIED TO IN WRITING WITHIN ONE (1) YEAR AFTER THE DATE THE CAUSE FOR ACTION AROSE.

Informational Hyperlinks: This Site may provide links to other sites that are not under the control of M7. shall not be responsible in any way for the content of such other web sites. explicitly disclaims responsibility for the accuracy, copyright compliance, or reliability of material provided by or about third parties. Furthermore, does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against with respect to such other operator or company. strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any other operator or company. provides such links only as a convenience to the user of this Site, and the inclusion of any link to any such web sites does not imply endorsement by of the content of such web sites.

Copyright, Trademarks, and Ownership: Copyright and all other proprietary rights in the Content (including but not limited to software, audio, video, text, graphics and photographs) rests with or its licensors and is protected by United States and International copyright laws. All rights in the Content not expressly granted herein are reserved. Except as otherwise provided, the Content published on this Site may be reproduced or distributed in unmodified form for personal non-commercial use only. Any other use of the Content, including without limitation distribution, reproduction, modification, display or transmission without the prior written consent of is strictly prohibited. All copyright and other proprietary notices shall be retained on all reproductions.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are the registered and unregistered Trademarks of and others.

Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. will aggressively enforce its intellectual property rights to the fullest extent of the law.

Use of Personal Data: takes your privacy very seriously and understands the importance of knowing how your personal information is being used and shared. For more information see Privacy Policy.

Products and Services: The Site may contain references to specific products and services that may not be (readily) available in a particular country. Any such reference does not imply or warrant that any such products or services shall be available at any time in any particular country. Please contact your local business contact for further information.

Software Available on the Site: Software made available for downloading from or through this Site is licensed subject to the terms of the applicable license agreement. Except as set forth in the applicable license agreement, the software is made available for use by end users only and any further copying, reproduction or redistribution of the software is expressly prohibited. WARRANTIES, IF ANY, WITH RESPECT TO SUCH SOFTWARE SHALL ONLY APPLY AS EXPRESSLY SET FORTH IN THE APPLICABLE LICENSE AGREEMENT. HEREBY EXPRESSLY DISCLAIMS ALL FURTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE OR NON-INFRINGEMENT WITH RESPECT TO THE SOFTWARE.

Safe Harbor Statement: Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: The information on this Site may contain certain projections or forward-looking statements with respect to the financial condition, results of operations and business of or any of its affiliates and certain of the plans and objectives of with respect to these items. By their nature, projections and forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these projections or forward-looking statements. These factors include, but are not limited to, levels of consumer and business spending in major economies, changes in consumer tastes and preferences, the levels of marketing and promotional expenditures by and its competitors, raw materials and employee costs, changes in future exchange and interest rates (in particular, changes in the Euro and the US dollar can materially affect results), changes in tax rates and future business combinations, acquisitions or dispositions and the rate of technical changes.

General: These Terms of Use shall be governed by and construed in accordance with the laws of the State of Massachusetts, U.S.A. without regard to its principles of conflict of laws. You agree to the exclusive jurisdiction and venue of the courts in Middlesex County, Massachusetts, USA, for any claim or cause of action arising out of, or relating to or in connection with these Terms of Use or this Site, provided that such exclusivity does not apply to legal actions initiated or brought by M7. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including without limitation this paragraph.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

This agreement constitutes the entire agreement between the customer and with respect to the Site and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.

M7 may at any time without notice revise these Terms and Conditions by updating this page. You are bound by any such revisions and should therefore; periodically visit this page to review the then current Terms and Conditions. Your use of M7's services indicates your acceptance of these Terms and Conditions.

Personal information provided or collected through or in connection with this Web Site shall only be used in accordance with M7's Privacy Policy. "M7" is a registered trademark of Transportation, Inc.

If you have a question or complaint, please contact us per the instructions on the Contact Us page of this Website.

Last Update: August 7, 2009